Hilliard Post Employees Go the Extra Mile

 Recently, two Hilliard Post Office employees went the 'extra mile' to help a customer. The customer, in turn wanted to publicly thank the employees for their valiant efforts on his behalf.

Mr. Bill Dillard, along with his wide, was passing through Hilliard while traveling to Ponte Vedra. He stopped in the post office to purchase two postcard stamps and mailed them at the Hilliard office. While he was handling his business, he somehow left his money clip lying on the counter without realizing it. It has no identification, just money.

When postal employee Daphne Guynn found it, her first thought was that it must have been that customer. She and Melony Collingwood, another postal employee, proceeded to go through the mail to try and find the postcards that the man has purchased. They found the cards and through much investigation tried to find an address to locate the person. When they got what they thought was Mr. Dillard's address, Hilliard Postmaster, Nathan King, sent a postcard to Mr. Dillard telling him they had his money clip and money and could he call the office.

Mr. Dillard was ecstatic about the news and so grateful. Mr. Dillard sent a letter to the Postmaster General in Washington D.C. commending the ladies on their effort. He also contacted the Westside Journal.

It's wonderful to live in a community where people are honest, loyal, and care about others... even people they don't know!

Posted in Westside Journal. Written by Dawn S. West

Jacksonville Employees Go Extra Mile to Serve Their Communities

Lance Garner, Rural Carrier at the Westland Post Office in Jacksonville Florida, takes volunteering to heart. Mr. Garner recently completed his training to be apart of the Community Emergency Response Team. The training was courtesy of the Jacksonville Fire and Rescue. Mr. Garner is also an Assistant Scout Master for the Boy Scouts. 

After 43 years, James Lake, City Carrier for the Monument Station has decided to retire.  Lake has been a City Carrier for 43 years and he has worked in the same area since 1989. Although, Mr. Lake is looking forward to his retirement, his coworkers say he will definitely be missed. Michael Wright, Manager of the Monument station says, “James is a valued employee of the Postal Service, there are two things for certain, the sun is gonna rise and he is going to be at work.”

Cheryl LeBarge, Custodian for the Arlington Post Office is everything Community. When she is not brightening up the Arlington Office with her awesome disposition, she is volunteering in her local neighborhood. She volunteers for Veterans of Foreign Wars (VFW) to assist needy families connected with the veterans.

Mary Alexander, Manager of Shipping and Mailing Solutions, teaches a Disaster Psychology class for the Community Emergency Response Team which is sponsored by Citizens Corporation and Jacksonville Fire Rescue Department.  Mary says she is always looking for more volunteers.

USPS Helps Us to “Mail a Smile”

Valdosta Post Office Retail Supervisor Jackie Carter

On June 1, 2012, the USPS’ Mail a Smile commemorative stamps went on sale. This Forever stamps (priced at the current First Class rate, 45 cents) come in five designs pane of 20 stamps and a $15.95 Premium Stamped Postal Card Booklet of 20. This is the second set featuring the Disney Pixar characters, the previous set being, “Send a Hello,” which was issued in 2011.

Mail a Smile includes five different designs that spotlight Flik and Dot from A Bug’s Life (1998); Bob Parr (Mr. Incredible) and Dashiell “Dash” Parr from The Incredibles (2004), with “Dash” also shown running in the background; Nemo and Squirt from Finding Nemo (2003); Woody, Bullseye, and Jessie from Toy Story 2 (1999); and Boo, Mike Wazowski, and James P. “Sulley” Sullivan from Monsters, Inc. (2001).  Purchase yours today.

Macon Post Office Pays Tribute to Jazz Great Miles Davis

On Sunday, June 24, 2012,  Jermaine Person, Mailpiece Design Analyst (MDA), represented Macon Post Office at Macon GA's Historic Douglass Theatre's "Jazz in the Courtyard" Concert by dedicating the new Miles Davis Forever Stamp.    

"What a fitting occasion to showcase the Postal Service's commitment to customer satisfaction," stated Macon Postmaster Tim Goodwin.  "We were excited and thrilled to be a part of this great evening of entertainment, honoring a phenomenal musician..... Miles Davis."

Heroes Corner

As Panama City, FL, Northside Station City Carrier John Rotenberger knocked on the door to deliver a parcel for one of his customers, he heard her yell out from inside that she had fallen and broken her leg.

The door was locked, so Rotenberger ran across the street to dial 911, came back to the customer’s door, to wait and comfort her until first responders arrived and got inside the door.

Rescuers discovered the woman had fallen about 10:30 pm the night before and had been on the floor since. The customer and her family commend Rotenberger for his heroic and unselfish act.

USPS Stars in Sales!

 

Did you know that leads result in new revenue for the USPS?  The following employees are recognized for generating new revenue through Employee Engagement program:

Employee Office Revenue Sherry T. Hard Evans PO $863 Eric W. Baugh Savannah Eastside $2,400 Jill T. Morris SAV-Bingville $180 Paul Aaron SAV-Bingville $3,000 Denyse A. Swaney SAV- Southside $28,400 Donna Whiddon Waynesville PO $1,800 Gary Wayne Valdosta PO $2,894 Scarla O. Armstrong Lake Park PO $174 Lisa C. Brady Pelham PO $532 Jimmy A. Whiddon Tifton PO $1,718 Stephen Hardin Jacksonville Main PO  $265 Debi Tillis District C&IC $6,583 Karen Bridger District BSN $27,948 James Atkinson Pottsburg Post Office $2,483 Stan Smith Jax Beach $1,884 Taravia N. Wright Mandarin Station $291 Cleo Kelly Monticello, FL PO $3,299 Wendy Walker Madison Post Office $10,800 Thomas C. Lewandowski PNSC-Nobles Station $1,556 Stuart M. Miller Milton PO $27,775 Art Wells Anthony PO $4,914 Charles B. Singbush Ocala-Maricamp $4,268 Charles B. Singbush OCA-Maricamp $9,329 Fred J. Hassen Ocala Main Office $1,420

Service Awards at the Savannah Plant

The District Manager visited the Savannah P&DF for a few Service Award presentations. The following employees have been with the US Postal Service for over 40 Years! We would like to give a big congratulations to some of our most dedicated employees in the North Florida District.

• Franklin Bell - 40 Years
• James Edenfield - 40 Years
• Deloris Phoenix - 40 Years
• Stephanie "Sam" Williams - 40 Years
• Robert McCutchen - 40 Years
• Lee Johnson - 40 Years

Each photo was taken with the Eric Chavez, District Manager and Lisa Syse, Savannah Plant Manager. You can check out the presentation photos by clicking 'Read More'.

Savannah GA Employees Honored for Service

Manual clerk, Jack Johns retired on June 1st and was commended for his 37 years of service.

MVS Driver, Walter Mosley retired May 31st and was commended for his 47 years of service.  He is shown here with his fellow employees.

Operation Shoebox Ships One Millionth Care Package

Operation Shoebox is about to ship its one millionth package to American troops stationed overseas and the Postal Service plays an important role in this important project.

“We are proud to be a partner with Operation Shoebox,” says Brenda Billingsley, Postmaster, Summerfield, FL.  “To date, the program has generated more than $157,000 in revenue for the Postal Service."

Operation Shoebox delivers its packages to several Florida Post Offices (Summerfield, Belleview and Ocala, FL) which makes for a busy day for local employees.

Girl Scouts on Hand at Ocala Post Office for Unveiling New Stamp

Girl scouts in Marion County troops 125 and 281 participate
in a special event held Saturday morning at Ocala's main Post Office.

Story/photo courtesy of Ocala Star-Banner.

Representatives of the General Francis Marion Stamp Club and local Girl Scout troops 125 and 281 were on hand at Ocala's main Post Office on Saturday morning to celebrate the U.S. Postal Service's newest commemorative stamp.

"You never know what you're going to do next in the Girl Scouts," said Caitlyn Brandt, 10, a member of troop 125.

Recognizing Dedicated Employees

We would like to give congratulations to Lloyd Shipman, Operations Programs Specialist for the North Florida District! He has received a Service Award from the District Manager, Eric Chavez, in recognition of his 35 years of service.

Augusta Carrier Receives Million Mile Award

Michael Anderson, City Carrier in Augusta GA, 30904 has achieved his million mile award. Anderson has 31 years of service and attributes his successful driving career to always being aware of his surroundings and not putting himself in situations where accidents could happen.  Safety is the most important factor in his daily duties as a letter carrier.  He is shown with Acting Postmaster, Betty Alexander. 

Good Service = Big Revenue

Niceville FL Customer Service Supervisor, Eileen Wittic, has been detailed into the position of Revenue Driver for MPOO 3 since December 2011.  During that time she has worked with many Postmasters, managers, craft employees and customers in order to help generate revenue for the USPS.

Recently, Eileen received this thank you letter from a customer after she landed an EDDM sale with Southeast Energy Systems which will bring the Postal Service an estimated annual revenue of $150,000. (Contributors Todd Smith and Lindy Green)

Dear Sirs:

My name is Ernie Burgess. I work for Dennis Foreman , owner of Southeast Energy Solutions.  I came to work for him in Dec. 2011.

At the time he had just met Mrs. Wittic who had introduced him to the EDDM program. She works out of the Niceville FL PO.

I am writing on behalf of Mr. Foreman and myself to let you know how invaluable her help has been to use. She has been the best customer service person we have ever dealt with. She virtually held my hand and walked me through every step of the program.

We have been using the program ever since, averaging 80-100 thousand pieces a month, and will continue to do so, thanks to Mrs. Wittic.

Sincerely Ernie Burgess & Dennis Foreman

Southeast Energy Solutions

Recognizing Our 40-45 Year Employees

The Marketing Manager and District Manager visited the Gainesville & Ocala Main Post Office for a few Service Award presentations. The following employees have been with the US Postal Service for over 40 Years! We would like to give a big congratulations to some of our most dedicated employees in the North Florida District.

• Harry Sallet, Gainesville MPO - 45 Years
• Eugene Dubose, Gainesville MPO - 40 Years
• Glenn Jones, Gainesville MPO - 40 Years
• Johnny Rollins,Gainesville MPO - 40 Years
• Douglas Clark, Ocala MPO - 40 Years

You can check out the presentation photos by clicking 'Read More'.