Employeee Recognition

Distribution Window Clerk Connie Evans from Harlem, Ga recently received her 35 year service award from Postmaster Mandy Pennington. Congratulations Connie!

Big Bend PCC - Tallahassee, FL

Over 55 participants were in attendance at the National PCC Day Event in Tallahassee Florida.  Big Bend PCC’s National PCC Day event were hosted by the Florida Department of Revenue at the Capital City Office Complex.

The agenda included Postal Inspector Jason Tabb who made a presentation on “Who Protects Your Mail?” along with Mailpiece Design Analyst Jermaine Person who conducted a presentation on “Mail Piece Design.”  District Manager (A) Susan Aronson proudly presented the Big Bend PCC with the honorable Bronze Award Certificate.  She also introduced keynote speaker Edward Wanta Products Information Specialist from Memphis, TN.  Wanta shared the Postmaster General video message and additional relevant information with the group.  All program speakers and Postmaster Willis answered questions presented by the attendees on various subject.

During the luncheon, of an awesome barbeque buffet, certificates were presented to members, in addition to great door to the attendees.  Kudos to Sarah Carraway and team for planning and executing an awesome event!

L-R:  PCC Industry Co-chair Walter McCray, Tallahassee Postmaster/PCC Co-chair Gregory Willis,
District Manager (A) Susan Aronson with the PCC Bronze Award

Event attendees

Keynote Speaker/Products Information Specialist Edward Wanta

L-R: Postmaster Secretary Sarah Carraway (also PCC secretary/coordinator, Angela Addison (Department of Revenue), Karen Williams (Elections Supervisor), Kim Hancock (Department of Revenue), Industry Co-chair Walter McCray (Department of Revenue), Christopher Moore (Secretary of Elections), Nick Williams (Department of Revenue), Dean Merriott (Pitney Bowes),  Treasurer Richard Scott (Department of Financial Services), Peter Panjwani (A-1 Business Systems), Tallahassee Postmaster/PCC Co-chair Gregory Willis, Norm Madsen (Graphic Press), and District Manager (A) Susan Aronson.

PCC Day in the Panhandle - Pensacola, FL

With over 50 participants, the response was overwhelmingly favorable at the National PCC Day event in Pensacola Florida hosted by the Panhandle PCC.  Pensacola Postmaster/PCC Postal Co-chair Ann Kulbeckas and Industry Co-chair Ernie Kington were proud to accept the Premier Gold Award on behalf of the Panhandle PCC membership.  Also in attendance, as the keynote speaker, was Jacksonville Postmaster Debbie Gornik, in addition to, MPOO-6 Todd Smith and Marketing Manager Lucious Sumlar. 

The attendees were actively engaged in the Postmaster General and his team’s message to the industry and enjoyed the opportunity to network with the business community and postal officials in attendance.  Great job, Event Coordinator Mailing Requirements Clerk Nancy Lee and the planning committee.

L-R:  Marketing Manager Lucious Sumlar, Postal Co-Chair Ann Kulbeckas, Industry Co-Chair Ernie Kington

L-R (front row): Jacksonville Postmaster Debbie Gornik with the Panhandle PCC Executive Board members, Mailing Requirements Clerk Nancy Lee, Pensacola Postmaster Ann Kulbeckas, Secretary Joni Lapeyrouse, ans Dan Cassidy.  L-R (Back row): Industry Vice Co-chair Joe Whittington, Rod See, Industry Co-chair Ernie Kington, Treasurer Jack Broach, USPS Marketing Manager Lucious Sumlar.

Northeast Florida PCC – Jacksonville, FL

Northeast Florida PCC set an attendance record on September 12th, at the Northeast Florida PCC National PCC Day and Vendor Symposium event. The award-winning event was held at Latitude30 in Jacksonville, Florida with a record-breaking 160 participants in attendance.  Attendees were treated to the vendors exhibit hall, awesome speaker presentations including keynote speaker Jax Naval Air Station Commanding Officer Captain Roy Undersander, Headquarters Manager, Business Customer Support & Service Dale Kennedy who presented the Postmaster General’s video message, Corporate Information Security Officer Charles McGann (“Social Engineering”), and Pitney Bowes Director Alison Hall (“Direct Mail: Reduce Costs and Improve Results”).  The event began with Industry Co-chair Dan Lawlor and Vice Co-chair Leila LeVan welcome and recognition of special guests from LSI Corporation, CEO Warren Rosander, Chief Marketing Officer/Retired Navy Captain/Pilot Phil Voss and Chief Operating Officer/Retired Navy Captain/Pilot Mike French.

Marketing Manager Lucious Sumlar presented PCC Co-chair Jacksonville Postmaster Debra Gornik and Industry Co-chair Dan Lawlor with the prestigious PCC Gold Award for the fourth consecutive year.  (A) District Manager Susan Aronson introduced speaker Dale Kennedy and Postmaster Debra Gornik introduced Charles McGann.

The venue was tastefully decorated with a military theme by Business Service Network Representative Karen Bridger and team, while (A) Manager Consumer and Industry Contact Rachelle Gilliard and (A) Business Service Network Representative Valerie Rodgers did a great job manning the registration table and addressing any concerns.  Joining the festivities, and keeping with the recent special postal promotion, was Spiderman.  The event attendees and children patrons were both vying for the attention and photo ops with Spiderman.  Awesome door prizes, excellent networking opportunities, and educational presentations were all a part of this fun-filled event.  Certifications were given to all in attendance and a special Thank You is in order for  Vice Co-chair Leila LeVan for coordinating this event and securing over 20 business sponsors.  Phenomenal job, Leila and team!

Augusta GA Post Office celebrates National PCC Day

Business Mail Entry Unit Supervisor Brenda Harris coordinated an informative session for over 45 business customers in recognition of National PCC Day.  The event included Business Development Specialist Linda Pierle conducting an Every Door Direct Mail presentation, an overview and benefits of the partnership formed with the PCC business customers and the Postal Service by Jacksonville Postmaster Debbie Gornik, and more.  Additional support was provided by MPOO Ken Brantley and Senior Shipping Sales Executive Dean Burke.  The attendees were engaged and asked lots of questions; they were very excited about the information received during the event.

Business Development Specialist Linda Pierle conducting Every Door Direct Mail presentation.

L-R:  Augusta Postmaster Paul Steele, BMEU Supervisor Brenda Harris,
Business Development Specialist Linda Pierle, Senior Shipping Sales Executive

Ocala FL Post Office hosts eBay Seminar

eBay Consultant Danna Crawford conducting seminar with attendees

Before an audience of over 36 attendees, eBay Consultant Danna Crawford conducted an eBay – Grow Your Business Day Seminar.  Hosted by the Ocala Post Office, the participants were enthused and ready to get started using the wealth of information shared.  In fact, the seminar was so popular that two additional seminars have been scheduled for Gainesville and Ocala, respectively.

Congratulations to our Retail Customer Experience (RCE) Star Achievers below!  The 14 teams below have achieved between 20 – 37 consecutive 100% RCE Mystery Shops in a row.  Our customers desire a courteous and expeditious retail experience and you have consistently provided this experience… Thank you!

20 Consecutive 100% Score:
Maricamp Branch  Ocala FL 34472

23 Consecutive 100% Score:
Pio Nono Station Macon GA 31204

24 Consecutive 100% Score:
Bainbridge Post Office Bainbridge GA 39817

25 Consecutive 100% Score:
Yulee Post Office Yulee FL 32097

28 Consecutive 100% Score:
Rincon Post Office Rincon GA 31326

29 Consecutive 100% Score:
Alachua Post Office Alachua FL 32615

32 Consecutive 100% Score:
Douglas Post Office Douglas GA 31533
Kingsland Post Office Kingsland GA 31548

33 Consecutive 100% Score:
Starke Post Office Starke FL 32091

36 Consecutive 100% Score:
Swainsboro Post Office Swainsboro GA 30401

37 Consecutive 100% Score:
Lyons Post Office Lyons GA 30436
Keystone Heights Post Office Keystone Heights FL 32656
Vidalia Post Office Vidalia GA 30474
Callahan Post Office Callahan FL 32011

Post Offices and stations recognized with Gold Star Awards

The following post offices and stations were recognized with Gold Star Awards for earning 100% perfect scores on Retail Customer Experience transactions:

St. Augustine Main Post Office 32084
Yulee FL Post Office 32097
Jax-Westland Station 32244