EDDM is doggone effective

A Gordon GA customer recently came to the Post Office to see if she could post a missing dog notice in the lobby. 

Postmaster Kevin Hayes told her about Every Door Direct Mail (EDDM) where we could put the notice in every mailbox.  

Hayes gave her directions for the mailing, and she was back in about twenty minutes with enough copies for the carrier's auxiliary route which only has 345 active deliveries. 

Letter carrier Diane Toler had already left the office, so Hayes told the customer it would go out the next day.  

Hayes said the customer looked sad, so he called Toler on her cell and asked if she would come back to the Post Office for the EDDM pieces. 

Since the carrier's route was the area around the Post Office, Toler returned to the Post Office. 

Hayes told the customer Toler  would get the rest of her route done that day, and the part of the route she had already done would get their mailing the following day.  The customer was happy, and paid $50.03 for the mailing.

When Toler finished her route, she informed Hayes that she found the dog while delivering the mail.  "I  wouldn’t have known whose dog it was without the mailpiece." said Toler  "Because the customer’s number was on the piece, I called the customer, and waited for her to get the dog before leaving the area."