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Friday, July 4, 2014

Biohazard Detection System Exercise at Jacksonville P&DC

One June 10th, Jacksonville P&DC conducted a Biohazard Detection System (BDS) full drill exercise to ensure management and craft employees are knowledgeable and prepared in case of an actual emergency.  Local first responders including state and local health departments, city emergency management, local police, and fire personnel were active participants with the Gulf Atlantic District Emergency Management Team, Postal Inspection Service, and the Employee Assistance Program counselor.  The facility’s employees were well-prepared thanks to extensive preparedness communications and informational signage posters displayed throughout the facility which also houses district administration.
     

Jacksonville P&DC employees observe the simulated BDS exercises in action.
 


Thursday, July 3, 2014

Jacksonville Post Offices earn top honors in Quarter II

At the Gulf Atlantic District’s Quarter II Leadership Meeting, Jacksonville Stations/Branches/Associate Offices (MPOO s) was recognized for its performance.  Jacksonville Postmaster Debbie Gornik accepted honors for Best Percentage of Carriers on the Street by 0930; Best Percent to Standard F2A, Best Performance Carriers Back by 1800; Best to Plan Total Operating Expenses; Best Percent to Standard F2B; and Best Reduction in Overtime Grievance Payout.

Postmaster Gornik shared the accomplishments with her team members at her staff meeting.  Sick Leave Performance Recognitions were given to the following: Brian Gordon Mgr Arlington 3000 hours; Albert Diaz Mgr South Jax 2500 hours; Charles Prince PM Yulee 2500 hours; Jan Farmer PM Green Cove Springs 2000 hours; Debra Gornik PM Jax 2000 hours; Michael Wright Mgr Monument 2500 hours; Susan Phillips PM Middleburg 2000 hours; Al Walker Mgr Naldo 2500 hours; and Dolores Seuwin 2000 hours Sick Leave.

Jacksonville Stations/Branches/Associate Offices Managers,
Postmasters holding category awards.

L-R:  JAX Managers Customer Service Brian Gordon (Arlington), Albert Diaz (South Jax), Yulee Postmaster Charles Prince, Green Cove Springs Postmaster Jan Farmer, Jacksonville Postmaster Debbie Gornik, Jax Manager Customer Service Michael Wright (Monument), Middleburg Postmaster Susan Phillip, Jax Manager Customer Service Al Walker (Naldo), Manager Customer Service Operations (A) Dolores Seuwin.

Wednesday, July 2, 2014

Jacksonville Postmaster celebrates Historical Oath of Office

On May 30th, Southern Area Vice President (AVP) Jo Ann Feindt administered the Oath of Office to Jacksonville Postmaster Debra A. Gornik.   This historical event not only recognizes Gornik as the 35th Postmaster of Jacksonville FL, but she is the first female Postmaster since the appointment of a Jacksonville Postmaster in 1824.  Gornik also served as Jacksonville’s first female Officer-in-Charge in 2013.  She joined the Jacksonville Postal family after serving nearly 26 years in the Suncoast District.

In addition to AVP Feindt, program participants included Southern Area Manager Operations Support Eric Chavez, Gulf Atlantic District Manager (A) Mary Sullivan, Postal Customer Council Industry Co-Chair Dan Lawlor, NAPS Southeast Area Vice President Jerry Sebastian, Jacksonville Mayor’s Deputy Chief of Staff Michelle Barth, Manager Post Office Operations (A) Paul Birge, Melbourne Postmaster Diane Tindle, and Manager Customer Services Cynthia Myers. The Jacksonville Naval Air Station Honor Color Guard Team performed the Presentation of Colors with the National Anthem performed by Priscilla Upperman of Davidsonville, MD, Ms. Gornik’s niece.

In the presence of many dignitaries from the Duval County community and over 150 attendees that included postal executives from around the nation, Deputy Chief of Staff Michelle Barth presented Gornik with a City of Jacksonville Proclamation on behalf of Mayor Alvin Brown which proclaimed May 30th as American Postmistress Day in Honor of Debra Gornik.  The proclamation also acknowledged the accomplishments of female postal employees nationwide.

Debbie Gornik began her postal career 27 years ago as a Clerk/City Letter Carrier in Pinellas Park, FL. During the span of her career, she has held numerous positions including Supervisor Mails; Supervisor of City Delivery and Collections, Manager Customer Services; Manager Post Office Operations; Officer-in-Charge and a detail assignment to the Southern Area as Manager of Delivery Programs.

As Jacksonville Postmaster, Gornik oversees 33 stations, branches, associate offices and 1,449 employees.  She is responsible for mail delivery to 549, 342 residential and business delivery point and 40,185 post office boxes.

In 2011, she was awarded the Postal Customer Council (PCC) Postal Leadership Award for the Southwest Area and is also the Northeast Florida PCC Co-Chair.

Debbie is the proud mother of two wonderful men, Vince and Mikey.

L-R:  Melbourne Postmaster Diane Tindle, Jacksonville’s Mayor Chief of Staff Michelle Barth, Jacksonville Manager Customer Services Cynthia Myers, NAPS Southeast Area Vice President Jerry Sebastian, Northeast FL Postal Customer Council Industry Co-Chair Dan Lawlor, Jacksonville Postmaster Debra Gornik, Southern Area Vice President Jo Ann Feindt, Gulf Atlantic District Manager (A) Mary Sullivan, Southern Area Manager Operations Support Eric Chavez.


Southern Area Vice President Jo Ann Feindt (left) administering the Oath of Office to Jacksonville Postmaster Debra Gornik with hersons Vince (left) and Mikey (right) assisting.

Friday, June 27, 2014

Green Cove Springs Post Office takes marketing postal products to a new level


Green Cove Springs Post Office Supervisor Rocky Bolin put his marketing talents to work to promote postal products comparable to the month of June.  Bolin partnered with other employees at this unit to create an impressive wedding display fit for a queen in the lobby.  Since June is the favorable month of weddings, a mannequin was dressed in a beautiful floor-length wedding gown complete with bouquet.  Included in the display is a ring bearer’s pillow, beautiful vase of white roses, photos of a wedding cake and white roses, and all the bells and whistles to set the stage for a perfect wedding.  This awesome display will assist in promoting the purchase of the wedding stamp.  Is that a wedding ring on the mannequin's finger?


Wednesday, June 11, 2014

Good News - Valdosta GA Post Office

Valdosta Post Office Postmaster William “Bill” Spangler and MPOO 2 Ron Jarrell recognized Tony Hall and Vanessa Plair for their recent promotions to Supervisor, Customer Services.   Mr. Hall began his postal career as a manual distribution clerk on Tour 1.  His last assignment, prior to being promoted to Supervisor Customer Services, was Lead SSA.  He also was honored with a 25-year service award.   Ms. Plair began her career with the postal service in 2005 as a distribution clerk at Valdosta Main Post Office.  Later, she accepted assignments as Sales, Service Associate and Passport Clerk.  Congratulations to both employees!

L-R:  Valdosta Postmaster Bill Spangler, Supervisor Tony Hall, MPOO Ron Jarrell


L-R:  Valdosta Supervisor Tony Hall, Postmaster Bill Spangler, Supervisor Vanessa Plair



L-R:  Valdosta Supervisor Tony Hall and Supervisor Vanessa Plair

Monday, June 9, 2014

Good News - Augusta Post Offices

Augusta Peach Orchard Station Manager Jeannette Harmon presented Sales, Service Associates Barbara Bynum and Hester Dunbar with gold stars for achieving 100% shops. This was Peach Orchard's 3rd consecutive 100% shop.  Congratulations!  Way to go!


L-R:  Sales, Service Associate Barbara Bynum, Station Manager
Jeannette Harmon, Sales, Service Associate Hester Dunbar.
Augusta Postmaster Paul Steele recognized clerk Valerie Dickerson with her 25 year Service Award and pin. Val's co-workers joined in congratulating her.

L-R:  Postmaster Paul Steele, Sales, Service Associates Pam Davis,
Valerie Dickerson, Gloria Brown and Carin Tichgelaar.
Augusta A/Manager James Lloyd and A/Supervisor Customer Services Johnny Fowler recognized Sales/Services Associates Carin Tichgelaar and Valerie Dickerson with gold stars for their recent perfect shops. The Augusta Main Office has had 8 consecutive perfect shops.


L-R:  A/Manager James Lloyd, Sales/Service Associates Carin Tichgelaar,
Valerie Dickerson, and A/Supervisor Johnny Fowler.









Friday, June 6, 2014

Good News - Jacksonville BMEU

Bulk Mail Tech Jan Powell was recognized with a Letter of Appreciation for her continued success in the Valdosta BMEU and detailed assignment to the JAX BMEU.  The Valdosta BMEU just recently passed with a 100% on an Area Audit, making this their fourth straight year of perfect 100s.  Over the past four years, sales have averaged $1,900,000 a year with 16 area audits and 8 district audits.


L-R:  Manager Valdosta-Northside Station Ken Stakich, A/BMEU Manager Amy Hicks,
Sales, Service Associate/Bulk Mail Tech Linda Combs, Bulk Mail Tech Jan Powell,
Valdosta Postmaster Bill Spangler, and MPOO 2 Ron Jarrell.

Bulk Mail Tech Jan Powell (sitting) and back up tech Linda Combs, both hard at work!!








Wednesday, June 4, 2014

Hardwick Postmaster educates customer




When a customer approached Hardwick Postmaster, Mary Brokenburr, for post office box rental information, the customer mentioned how a friend had been a victim of mail fraud.  Ms. Brokenburr seized the opportunity to discuss with and provide the customer with pamphlets and documents pertaining to consumer protection from mail fraud and fake sweepstakes.  The customer was very appreciative and indicated the information would definitely be put to good use.

Monday, June 2, 2014

Good News - Augusta GA Post Office

Augusta Postmaster Paul Steele was excited to present Main Office Sales/Services Associate Alfreda Hankanson with her first Gold Star for her 100% shop. Paul decided he couldn’t wait for someone to locate a camera and took a ‘selfie’ photo.  Co-worker Carin Tichgelaar was on hand to applaud the honors.  Congratulations, Alfred!  Good photo-op Paul!

L-R:  Augusta Postmaster Paul Steele, Sales/Services
Associates Alfreda Hankanson and Carin Tichgelaar.




Beaming with pride after being presented with her fourth consecutive Gold Star by Augusta Postmaster Paul Steele, Augusta Hill Station Sales/Service Associate Wilhelmenia Scott shared the momentous occasion with co-worker Sales/Services Associate Anita Turner.  This was the Hill Station's 12th consecutive 100% shop.



L-R:  Augusta Hill Station Sales/Services Associates Anita Turner, Wilhelmina Scott

Augusta Postmaster Paul Steele presents Peach Orchard carrier Raymond Pearson with his 30 year Service Award and Pin. Congratulations Ray!






Friday, May 30, 2014

Gulf Atlantic welcomes Dolores Seuwin





Since beginning her postal career, Dolores Seuwin has always cherished the opportunity to accept positions with increasing levels of responsibilities to broaden her knowledge of the Postal Service and to improve the quality of service provided to our customers.  When offered a detail assignment to Jacksonville FL, the “River City”, as Manager, Customer Service Operation, Ms. Seuwin wholeheartedly accepted.  Ms. Seuwin hails from the Suncoast District as Manager, Customer Services in Tampa, FL.
 

Wednesday, May 28, 2014

JAX Lake Forest Letter Carrier Frederick Sapp receives the Million Mile Award

L-R:  Lake Forest Letter Carrier Frederick Sapp, Postmaster Debra Gornik

NALC Branch 53 President Bob Henning and Postmaster Jacksonville Debra Gornik honored Lake Forest Station Letter Carrier Frederick Sapp with his Million Mile Award front of his co-workers.  “Congratulations to Carrier Sapp for 30 years of Safe Driving.  He’s taking care of himself, his customers, and the company by being a safe professional driver!” said Postmaster Gornik.  Lake Forest A/Manager C/S Toni Jackson said she was so excited about his award because he’s such a great employee and person, he cares about people. 


L-R:  NALC President Bob Henning, Letter Carrier Frederick Sapp, Postmaster Debra Gornik


Thursday, May 22, 2014

Good News - Food Drive - JAX Kessler Creative


PHOTO – L-R:  Kessler employee Dina Kessler, Jax Mandarin Station Supervisor (A)
Donovan Wright & Kessler employee Charles Flantroy,.

Jacksonville Postmaster and Postal PCC Co-Chair, Debbie Gornik, invited the Jacksonville business community to extend themselves for the 2014 Letter Carriers “Stamp Out Hunger” Food Drive by serving as a food donation drop site for their employees.  “I thought it would be an excellent idea to provide an alternate site for food donations in addition to leaving food at resident’s mail boxes.  In some cases, it would encourage individuals to donate more food; at work and at home,”  stated Gornik.  “There is such a tremendous need to help fill the void of basic food staples for so many households in our communities.”

Well,  Kessler Creative volunteered for the challenge.  Owners Keith and Dina Kessler made the decision to support giving back to the community by serving as a drop site for their employees’ non-perishable food donations.  A USPS container was provided and the Kessler employee team did an outstanding job filling up the container with 100 lbs. of food.  “We appreciate the support of Kessler Creative and value their participation in this partnership,” said Gornik.


Tuesday, May 20, 2014

Good News - Northeast FL PCC's 9th Annual Golf Tournament

Team Strategy – L-R:  Manager Post Office Operations (3) Ken Brantley, retired GFA District Finance Manager Paul Apolinario, Manager Post Office Operations (5) Keith Pierle, and Manager Post Office Operations (2) Ron Jarrell.


With over 90 golfers, the Northeast Florida Postal Customer Council (PCC) held its 9th Annual Richard J. McKillop Memorial Golf Tournament at St. John’s Golf & Country Club in St. Augustine, FL.  This annual event is sponsored by the NE FL PCC in honored of the third longest serving Jacksonville postmaster, Richard J. McKillop.

A slight rain drizzle kept the participants cool as they maneuvered the golf course.  PCC Industry Co-Chair Dan Lawlor, along with other board members, coordinated a truly awesome and grand event with great networking opportunities for the attendees.  “What was so exciting about this year’s tournament was the surprise visit of Spiderman in recognition of the Postal Service’s Spiderman promotion,” stated Jacksonville Postmaster Debbie Gornik.  “Spiderman was the star of the event.”   GFA District Retail Manager Robin Lang escorted Spiderman to pose for photos with the golfers and visitors alike.  It was never determined if this was the real Spiderman or an imposter because this Spiderman genuinely had the authentic poses and went so far as to cling to a golf cart.  Voila!  Many of the district leadership team and other postal employees joined the many participants from the business community to make this a successful event.






Spiderman w/volunteers – L-R:  Business Service Network Representative Rachelle Gilliard, Business Service Network Representative Karen Bridger, District Retail Manager Robin Lang, Spiderman, Customer Relations Coordinator (A) Dee Carter, PCC Treasurer/Executive Board Member  Becky Frank, and PCC Board Member Muriel Bremer.

Wednesday, May 7, 2014

JAX Lake Shore’s “Fantastic Four”

From left to right: Debbie Gornik, Postmaster, Richard Meyers , Leonard Graham ,
Ralph Cook, Pat West, and Charlotte Cutlip, Manager CS.

With an accumulation of 11,000 hours of sick leave and 148 years of service between them, Lake Shore's Fantastic Four has earned well-deserved accolades and recognition for maintaining outstanding excellent sick leave records.  "These employees have demonstrated their dedication to the United States Postal Service by providing continuous excellent service to our customers with remarkable commitment.  It is rewarding to recognize each of one them for their exceptional sick leave performance, " stated Jacksonville Postmaster Debbie Gornik.

Their respective sick leave hours and years of service are:  City Letter Carrier Ralph Cook - 33 yrs, 3000 sick leave hrs; City Letter Carrier Richard Meyers - 37 yrs, 2000 sick leave hrs; Distribution Clerk Angela "Pat" West - 37 yrs, 2500 sick leave hrs; and City Letter Carrier Leonard Graham, 41 yrs, 3500 sick leave hrs.  Kudos to the "Fantastic Four."


Monday, May 5, 2014

Savannah’s Oglethorpe Station Passport Fair

Seated- Taquara Johnson (PSE), Kimberly Lloyd-Scriven (204B), Patricia Anderson (SCS);
standing- Jacqueline Berger (SSDA), Harry Lemon (PSE)

Savannah Georgia, Oglethorpe Station - The temperature on the outside was in the low 70s and sunny, but on the inside it was sizzling hot during a recent passport fair.  The Saturday fair, which was held right after normal window hours, generated $3,150 in just two hours. The SSAs processed 96 regular passports and 22 renewal passports, generating $2,400. They also collected an additional $750 in passport photo fees to add to the grand total. 

“It was a golden opportunity to serve our customers and the employees did an excellent job,” said Savannah Postmaster Denise Holguin.

Seated – Taquara Johnson (PSE), Kimberly Lloyd-Scriven (204B), Fay Overton-Lucas (SSDA);
standing – Jacqueline Berger (SSDA), Harry Lemon (PSE)

Taquara Johnson (PSE), Harry Lemon (PSE)

Wednesday, April 23, 2014

Inverness FL Post Office appreciates Rural Carrier


The Inverness, Florida Post Office recently held a surprise Rural Carrier Associate (RCA) Appreciation Day.  Postmaster Kim Chandler suggested to the regular carriers that she wanted to recognize the RCAs in our office because of their hard work and dedication to do whatever it takes to get the routes covered every day.

When emergencies arise, this often times means that RCAs are moved to routes that they are totally unfamiliar with and yet, they willingly work together to get all the routes cased and delivered. 

In our office of 18 rural routes, we have 11 RCAs who cover all the routes.  The regular carriers all pitched in to provide red and blue goody bags for each RCA filled with cookies, crackers, juice, candy, a blueberry muffin and a little gift - all tied up with red, white and blue ribbon.  Each RCA received their own personalized "Thank You - We Appreciate You" card signed by all the regular carriers.

At a short meeting on Saturday April 12th, the regulars were able to express to the subs how thankful we are for them covering us on our usual days off, our vacation and sick days - and even those early morning wakeup calls at the last minute.  We told them we appreciate their willingness to cover a route that they’re not familiar with, even if they do so begrudgingly - we remember,  cause we were subs once too.  The regulars also appreciate their subs for putting up with the our little “quirks” and the way we like our cases — how we keep our calendars - how we like our boxholders cased (or not) — we know we’re quirky and we appreciate them for putting up with us too.

A group picture was taken and we have it hanging on our wall as a reminder… THE INVERNESS POST OFFICE LOVES AND APPRECIATES OUR RCAs and all they do!

Monday, April 21, 2014

Yulee FL and Marianna Post Offices have perfect RCE scores

The Retail Customer Experience (RCE) process gives the Postal Service an objective view of how well we are serving our customers.

Take a look at top performers in the Gulf Atlantic District from Yulee FL with 20 perfect scores and Marianna FL with 10 perfect scores.

"RCE is used as a real-time snapshot of customer interaction.  It is not just about the score," said GFA Marketing Manager Lucious Sumlar.  "However, we have some outstanding achievement throughout our district."

The attributes measure in the Mystery Shopper program should become so commonplace to every day performance that if the program were to end tomorrow, it would not changed the customer's retail experience in any way.

Mystery shoppers record how long they spent in line, how the retail unit looked, how courteous the retail associates were ,and other details about their visit.
 

Jacksonville Postmaster Debra Gornik honored these Yulee FL employees: Contract Cleaner Karen Jenkins, Sales & Service Associates Bridgett Wagers, Joyce Powell, and Brenda Bradley, and  Postmaster Charles Prince, and Marketing Manager Lucious Sumlar.






Celebrating Marianna FL's 10 straight perfect RCE scores are (left to right); Marketing Manager Lucious Sumlar, Retail Specialist Lauren Leach, Clerk Debbie Calloway, Marianna Postmaster Randy Merritt, Clerk Amanda Hasty, Clerk Cerita Land (holding plaque), Supervisor Customer Service Sherry Raper, Manager Post Office Operations Todd Smith and Clerk Milinda Harrelson.

Friday, April 18, 2014

Tallahassee SSA publishes children's book


During a recent visit to the Lake Jackson Station in Tallahassee, Florida, Consumer and Industry Contact Manager Tony Joy was made aware of a new author on staff.

Sales and Service Associate Carrietta Spraggins wrote a children’s book recently published called “The Food Ate My Shirt.” Many of her co-workers have purchased it.  

Manager of Customer Services Tammy Hearn said, “We are all very proud of her and wish her much success.” 

The book is available at Amazon.com.

Thursday, April 17, 2014

Jacksonville employees honored for service

Jacksonville - Pottsburg






Manager Customer Services Terry Atkinson (left) is congratulated for 40 years of service by Jacksonville Postmaster Debra Gornik.

 
Jacksonville



Clerk Gail Mills is honored for 30 years of service by Jacksonville APWU President Doris Orr-Richardson (left) and Jacksonville Postmaster Debra Gornik.






Sales and Service Associate Brenda Bradley is honored for 25 years of service by Jacksonville Postmaster Debra Gornik (left) and Yulee FL Postmaster Charles Prince.


Monday, April 14, 2014

Gainesville FL, Hinesville GA new Postmasters named

Matt Connelly has been named Postmaster of the Gainesville FL Post Office.
           
In his new position, Matt will oversee all operations for the Gainesville Post Office which includes four stations, 130 routes, 240 employees and 91,664 deliveries. 

Matt is leaving the position of Operations Specialist, HQ Field Performance Group East in Pittsburgh, PA which he has held for more than three years. 

He has more than 11 years of postal experience and has worked in the Western Pennsylvania District and  Postal Headquarters in Washington DC .

Throughout his postal career, he’s held various positions with increasing levels of responsibility, including City Carrier; Supervisor, Customer Service; Manager, Customer Service; and Operations Specialist, Headquarters. 

 Additionally, Matt has worked on several key assignments while at Headquarters.  Matt has  a degree in Marketing from the University of Pittsburgh.

Vanessa Bush (right), a 26-year Postal veteran, was recently promoted to  Postmaster of Hinesville Ga  by Acting Manager of Postal Operations Damita Gaskins.  Bush previous held assignments as Postmaster of Kingsland GA and Townsend GA, Officer In Charge Ludowici GA, and supervisor,  Brunswick Post Office.

Friday, April 11, 2014

Florida Butterflies travel by Priority Mail

Postmasters Deborah Adkins from Melrose FL and Steven Marcus from Keystone Heights FL partnered to represent the USPS at the 2nd Annual Greathouse Butterfly Farm Festival recently held in Earleton, FL.

"We thought this was a great opportunity to showcase the Postal Service's awesome products and special services to the public while also projecting a positive image of community participation," stated Adkins.

More than 80 vendors participated in this event.  The Greathouse Butterfly Farm specializes in raising and shipping worldwide 45-plus species of butterflies native to Florida.  The process includes putting the butterflies to sleep prior to shipping.

"Being a native of this area, I am a lover of butterflies and enjoyed the festival.  An additional bonus was seeing Postal representation at this event," said Wendy Fuller, EEO ADR Specialist.

From left to right: Isaiah Fuller (son of Emory & EEO ADR Specialist Wendy Fuller) visits with Melrose FL Postmaster Deborah Adkins, and  Keystone Heights FL Postmaster Steven Marcus  at the Greathouse Butterfly Festival in Earleton FL.

Wednesday, April 9, 2014

Orange Park FL Post Office welcomes Girl Scouts






Acting Station Manager Amy Escobar at the Ridgewood Post Office  in Orange Park, FL., was excited when the local Girl Scout (Blue Birds) called and requested a field trip to the Post Office.

The Troop Leaders and parents recently escorted a motivated and well-mannered group of young girls to the Ridgewood PO.


They were able to buy stamps, mail postcards, observe carriers casing mail, and find their own addresses on the carrier case. 

Amy commented, “ We also reserved an LLV for the group to examine . I think we have some future Postal workers among this group”.



Monday, April 7, 2014

Florida Post Offices show consistent customer service success

The Retail Customer Experience (RCE) process gives the Postal Service an objective view of how well we are serving our customers.

Taking a look at the top performers in the Gulf Atlantic District shows some very impressive results.

Callahan-Hillard FL is tied for the fourth best RCE scores in the nation with 33 straight perfect scores in a row.

Left to right: Acting District Manager Mary Sullivan, Sales and Service Associate Phyllis Silcox, Callahan Postmaster Steve Gray, Sales and Service Associate Debbie West, Jacksonville Postmaster Debra Gornik, Acting Jacksonville Area Manager Colores Seuwin and Marketing Manager Lucious Sumlar.

"RCE is used as a real-time snapshot of customer interaction.  It is not just about the score," said GFA Marketing Manager Lucious Sumlar.  "However, we have some outstanding achievement throughout our district."

The attributes measure in the Mystery Shopper program should become so commonplace to every day performance that if the program were to end tomorrow, it would not changed the customer's retail experience in any way.

Mystery shoppers record how long they spent in line, how the retail unit looked, how courteous the retail associates were ,and other details about their visit.

Here are other Florida offices Bonifay and Panama City Northside with 10 perfect scores in a row.

Bonifay FL
Left to right: Marketing Manager Lucious Sumlar, Retail Specialist Lauren Leach, Sales and Service Associates Misty Erickson and Greg Williams, Manager Post Office Operations Todd Smith, and Supervisor Customer Services.Charles Munns.
Panama City Northside
Left to right: Marketing Manager Lucious Sumlar, Retail Specialist Lauren Leach, Station Mgr-Northside Station Chris Cox , Supervisor Customer Service Vanessa Peterson, Sales and Service Associates Chantrella Knox, Randy Holt, and Steve Martin, and Panama City Officer-in-Charge Brenda Johstono

.

Friday, April 4, 2014

Jacksonville Pottsburg & Arlington stations honor employees


Jacksonville Postmaster Debra Gornik recently honored three employees from Pottsburg Station.





From  left to  right: City Carrier Harry Britton  and Rural Route Carrier Jane Hoover recently retired while Custodian John E. Daniels celebrated 30 years of service.


Postmaster Gornik also honored Arlington Station Manager of Customer Service Brian Gordon for 30 years of service.

Congratulations to all.

Wednesday, April 2, 2014

Warner Robins GA employees recognized by Inspection Service


Warner Robins clerks Dennis Gilstrap and Corey Jones were recently recognized for outstanding performance by the United States Postal Inspection Service  (USPIS) . 

Gilstrap handled a nationally seeded HAZMAT package correctly and Jones identified and intercepted a USPIS seeded anonymous mail package.  

They were personally commended by Homeland Security Coordinator Jill Jacquin along with Acting Postmaster Greg Gordon and Acting Supervisor Lee Holt .

Pictured L to R: Acting Postmaster Greg Gordon, Clerks Dennis Gilstrap and Corey Jones, Homeland Security Coordinator Jill Jacquin, Acting Supervisor of Customer Services Lee Holt.

Tuesday, April 1, 2014

Macon employees celebrate 50 and 40 years of service

Macon GA Letter Carrier Arthur Howard  has celebrated 50 years of service with the Postal Service.  

Howard started with the USPS in 1965 as a carrier substitute,  and after one year became regular atthe Mulberry Station.  In 1975 he begin carrying his current route. 

Supervisor Customer Service Oletha Duffy said, "People tell him that is amazing to be on a route for so long, but it is no big deal to him. He enjoys being a mail carrier and  enjoys  being around the customer he serves. "
 "I have supervised Arthur Howard on and off since 2012, he has never called in sick. Arthur's co-workers  tease him about sleeping in his uniform and sleeping in his car at the South Macon Station because he is always willing to work on his nonscheduled days and often breaks  up his approved annual leave days to come in when requested." 

Pictured  left to right are: City Letter Carrier Arthur Howard, Acting District Manager
Mary Sullivan, Acting Manager Post Office Operations Area 4 Roberto Farias.

Rickey Bryant, who is totally deaf, has worked in Macon GA 40 years since 1973 where he began his career working on the letter sorting machine (LSM) for more than 27 years.

When the LSM was phased out, he vecame a general expeditor and five years later he switched to his most recent position as a nixie clerk position at the Rockey Creek Branch.

Bryant has helped many coworkers learn sign language and feels blessed to have work with his fellow employees.

He is married with three sons and four grandchildren.  He and his wife love to travel and will celebrate his retirement with a three-week South American cruise.

Pictured left to right are: Distribution Clerk Rickey Bryant, Acting District Manager
Mary Sullivan,  and  Acting Manager Post Office Operations Area 4 Roberto Farias.