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Tuesday, October 15, 2013

Gulf Atlantic PCCs receive awards


Three of the Gulf Atlantic District's Postal Customer Councils (PCC) recently received Premier Awards for their activities over the past year.

Postal Customer Councils were established in 1961 to improve communications between USPS customers and managers. The organization has grown increasingly more important since the 1970s, when business mailing issues became a primary focus.

Today there are more than 200 local PCCs with approximately 100,000 members across the nation. Regular meetings, education programs, mailer clinics and seminars keep members informed of developments.

Members also work with local Post Offices to make mail service more efficient, resulting in improved delivery and greater customer satisfaction.

The mission of PCCs: promote cooperation and support of Postal Service initiatives; foster a close working relationship between USPS and business mailers; share information and exchange ideas about new and existing products, services, programs and procedures; help PCC member organizations grow professionally through focused educational programs.

Member benefits include: networking; learning new methods and processes for a more productive mailing operation; interacting with USPS managers, vendors and other industry professionals; finding new ways to make your business more profitable.

The Northeast Florida PCC received their 5th Gold Award in 2013.

In the photo left to right are NE PCC Executive Board Members: USPS Marketing Manager Lucious Sumlar,  Pitney Bowes/Major Account Manager Cathy Virtuoso, USPS Acting Customer Relations Coordinator Amy Escobar, USPS Acting Senior Plant Manager Steve Hardin, USPS Gulf Atlantic District Manager Charley Miller,  Innovative Strategic Alliances, President/CEO Leila LeVan, Officer-in-Charge of Jacksonville Post Office Debra Gornik, TC Delivers/Senior Vice President Dan Lawlor, CSX/Supervisor HQ Mail Center Mike Hartell, Jacksonville University Administrator Becky Frank, Watson Realty/Administrative Manager Lucille Johnson, Robert Atkinson of ING, and Incepture Print Solutions/Director Gene Rauch.


Gulf Atlantic District Manager Charley Miller (left) and Pensacola Acting Postmaster Kyle Wieck congratulate Panhandle PCC Industry Co-Chair Ernie Kington for being named a Premier Silver winner on National PCC Day.


The Big Bend Postal Customer Council in Tallahassee recently was awarded a Bronze level certificate.
In the photo left to right are:  Industry Co-Chair Robert Fink, Postal Co-Chair Gregory Willis, and District Manager Charley Miller.  Sarah Carraway coordinated the events and Shibani Gambhir was the guest speaker from Postal Headquarters.



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