Live Oak FL Postmaster Blair Beaty recently received a call from customer Nannette Estep thanking one of our carriers for saving her cousin’s life.
On Wednesday 9/11/2013, customer Billy Fennell had a stroke early that morning.
When City Carrier Jacqueline Starke arrived at her normal time, Fennell was not at the door or visible which was not normal.
According to Starke, Fennell always comes to the door and speaks with her. The carrier knocked on the door and then looked through an open window and called out to him.
Starke could hear the customer and tell that he was in distress, but could not see him, so she entered through a window to find Fennell on the floor where he had been since the stroke.
She called 9 - 1 - 1 and stayed with him until the ambulance arrived. He had been on the floor for nine hours until Starke came to his rescue.
"Starke’s quick actions that day demonstrates the concern Postal letter carriers have for their customers," said Beaty.
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