Crawfordville FL Rural Carrier Janet Morgan is a true hero. Who says so?
Let's starts with Postmaster General Patrick Donohoe who stated in a letter to Morgan:
"I read with pride of your initiative to find out the status of a customer on your route. When you noticed the accumulation of mail, you search the phone book and notified a relative. The brother called emergency personnel, but unfortunately the customer was deceased. Please know that your efforts are appreciated and by no means went unnoticed."
Janet's acting Postmaster Arch Rogers added:
“Janet is a person that naturally cares for the people around her whether it’s co-workers or customers. This was a perfect example of what our employees on the street do for their customers every working day in America. That brief window of time the carrier spends at a mailbox while out delivering, has the potential to change a life, save a life or enrich a life. This is not the first time Janet has helped one of her customers, it’s just the first time she’s been recognized.”
And Janet also shared her thoughts on the incident:
"Not everyone understands the importance of the role of a Rural Carrier in communities. We interact daily with our customers. We travel roads in communities where the elderly are isolated at home and often by themselves. Most adults are away from home during the day working while the children are at school. While we're on our routes, we serve as their eyes and ears. We notice when a customer's routine is different or off, when a customer that greets you everyday at the mailbox doesn't show for a couple of days, or even when a person or a vehicle is on a customer's property while when they are not at home. Many customers think of us as part of their families and we are there to provide assistance when we can. And it's one of the many reasons I find this job to be very rewarding."
That's what makes Janet Morgan and many other letter carriers true heroes.
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