Beaufort SC Postmaster Rick Reed recently spoke with an angry customer who assumed the Postal Service of manipulating her mail pieces, stealing the contents and not delivering the mail .
He took her service complaint as she made the accusations and was adamant of her feelings and then made contact with the delivery units of addressees only to find that the mail had bad addresses.
After explaining his findings, the customer apologized for her accusation.
"I thought it was a done deal." said Reed "However, she showed up later with the pictured gesture items of appreciation. "
Nice work Postmaster Reed.
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