Last month Acting Business Service Network represetantive Valerie Rodgers and District Marketing Manager Lucious Sumlar provided a tour of the Jacksonville Processing & Distribution Center along with Acting Manager Distribution Operations Eric Keith for Jacksonville-based business partner Steinmart representatives Suzanne Pignataro and Peter Klockenbrink.
The tour continued later that day at the Jacksonville National Distribution Center to help Pignataro and Klockenbrink better understand USPS processing and distribution operations.
"The Postal Service appreciates the relationship we have with Stein Mart and we will continue to provide excellent customer service," said North Florida District Manager Charley Miller. "Taking a guided tour of our mail processing facilities really helps us partner and learn how we both can make improvements to better serve our mutual customers."
The Postal Service is conducting a pilot program at seven Sectional Center Facility sites in Dallas, Houston, North Texas, North Houston, Fort Worth, New Orleans and Jacksonville to provide excellent customer service for Steinmart's standard mailings.
Two additional pilot sites will be added later this month in Tulsa and Austin.
Steinmart is a high-end chain of boutique stores with markets across the nation and headquartered in Jacksonville.
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