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Wednesday, August 7, 2013

Crawfordville FL customer praises local Postal employee service

(reprinted from the Tallahassee Democrat)

Too often, when my husband and I leave a store, we talk about the lack of good, let alone great, customer service.

An exception is the U.S. Postal Service, which gets such a bad rap.

Here in Crawfordville, our regular carrier, Gail, cares enough to ask us where to put boxes that don't fit in the mailbox to keep them dry--unlike other services that leave them out in the elements or makes us do a treasure hunt when we can't find deliveries.

Then there's the staff at the South Adams Street Post Office, who always please.

Friday, I need a complicated delivery service.  First, Gregg came bounding out to take a call, he turned me over to Kristian and then to the counter to Deborah, who with great humor helped me--and found low-cost options.

Friday's visit was late afternoon, toward the end of their long day of helping lines of people, and I left with a smile on my face and an appreciation for their outstanding customer service.

Thanks to these local folks who seem to understand that the way they treat their customers, and neighbors, makes their jobs more pleasant and keeps their clientele happy, and coming back.

Jesse McKenzie
Crawfordville FL

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