The Postal Service’s unparalleled capacity to pick up and deliver mail and packages at every address in America has long been one of its defining attributes.
Now, as USPS folds new technologies into its delivery network, it’s applying this strength in new ways to benefit everyone. “Our goal is to embrace technology and enhance the value of mail and packages for mail owners, mail providers and consumers — from the first to the last mile,” said Chief Information Officer Ellis Burgoyne.
Underlying the Postal Service’s embrace of technology is the Intelligent Mail barcode (IMb), capable of capturing more robust information than previous technologies as mail or packages progress through the mailstream. With the IMb, mailers can eliminate paperwork as their mail or packages enter the network, link tracking information into a constant data stream with scanning, and predict with more certainty when letters and parcels will reach their destinations.
With IMb technology, USPS has improved the speed and efficiency of mail processing; eInduction, for example, verifies business mail has been accepted at the right facility and confirms the correct postage has been paid. Similarly, The Passive Adaptive Scanning System delivers tracking improvements and revenue protection at high-volume delivery units.
Technology also creates efficiencies in last-mile delivery operations. Dynamic routing and real-time delivery scans result in improved deliveries, better response to last-minute pick-up requests, and expansion of service options.
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