Employees in Hilliard, FL go above and beyond for customers!

Distribution Window Clerks Melony Collingwood and Daphne Guynn were closing up shop for the day when they found a money clip containing $400 in cash.  They realized it must have belonged to one of the last customers they served.  Both remembered a man purchasing some postcard stamps.  They went to the mail drop and found two postcards, both addressed to people in Auburn, AL.  There was no return address on either card but both were signed “Bill and Fran Dillard”.  One of the postcards mentioned Duke University and the money clip had a Duke Blue Devil on it so they knew they had the right customer.  However, to find them would take some investigative work.

Melony and Daphne, along with OIC Nathan King began searching online for Bill and Fran Dillard in Auburn, AL but could not find a working phone number for them.  They even called the people the postcards were addressed to hoping they could provide contact information for Bill and Fran.  Neither returned the call. 

Finally, in a last ditch effort, they sent a postcard to the only address they could find for a Bill and Fran Dillard explaining they found “something” they thought belonged to Bill.  OIC King received a phone call from Mr. Dillard.  He was “overwhelmed”, as he put it, that the money was found. 

Mr. Dillard wrote the letter below to Postmaster General Pat Donahoe expressing his appreciation for the honesty and integrity of Melony and Daphne.